Thing 2

Library 2.0 - The wave of the future. Technology and communications with patrons on the internet, phone's and less in person interaction. It's a techno savy, introvert librarians dream. I am all for broadening our communication and service tool horizons. But what wave do you follow. So many things change so quickly. One day it's MySpace, the next thing its FaceBook. How do you know what things to invest your staff time and money in. If IMing teens is a great way to communicate with teen patrons, should the library be providing cell phones for the YA librarian? I know that many of our patrons love that they get their email notices about overdues, reserves and library events. They like that they can reserve things in the middle of the night via the internet and pick them up the next day. However the learning curve for many older patrons makes for a challenge for staff. That said. I am all for it. I am ready to ride the Library 2.0 wave.